What to Say to a Porcupine

The new book and training program that will have you

laughing all the way to great service!

About the Book


Meet author Rich Gallagher


Speaking and training


Free sample chapter


►Purchase the book


Media buzz and appearances



Available worldwide from AMACOM Books.

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National #1 customer service and business humor bestseller, and finalist for 800-CEO-READ’s 2008 Business Book of the Year